Medical Appeals Process (MAP)
What is MAP?
MAP is the new appeals mechanism, where the dispute is based on the medical opinion rather than the scheme rules.
When a decision about a members pension entitlement is made based on the medical opinion of the Occupational Health Service (OHS) or Occupational Health and Welfare (OHW) a member can dispute the decision and appeal under MAP.
When will MAP apply?
MAP will apply when there is a dispute based on the medical opinion/advice in cases of;
- Applications for early payment of preserved benefits on grounds of ill health for deferred classic members.
- Retirement on the tiered ill health benefits under premium/classic plus.
- Reviews of the tiered ill health benefits under premium/classic plus.
What does MAP consist of?
MAP is a 3-stage process. You must put your application in writing at each stage.
- Stage 1 - the OHS/OHW doctor/advisor will review their initial medical advice (new medical evidence can be submitted if applicable)
- Stage 2 - another OHS/OHW doctor/advisor reviews the medical advice already given
- Stage 3 - an external consultant will review the medical advice given
Find out more
For more information you can contact our MAP section. You will find their number in the contact us section, or alternatively you can download the following leaflet:-
- Medical Appeals Process (MAP)
